All cleaners are assessed each month and periodically receive written appraisals so that :

  • They are aware of their performance, both the good aspects as well as what they can improve on.
  • Cleaners are fully accountable for their performance
  • The assessments are fully in line with employment law and procedures so that we can act promptly and legally to resolve any issues with a full history of a cleaner’s previous conduct.

Most importantly our assessments are linked to a bonus system which hugely encourages cleaners to meet customer’s performance requirements.

These incentives means our cleaners are really focused on meeting the requirements laid out in our quotes and ensuring that you are always happy.